Frequently Asked Questions
We've gathered answers to the most frequently asked questions by our guests. If you can't find what you're looking for, please send us a message and we'll be happy to help.
Click on any of the questions to read the answers:
What time are check-in and check-out?
Check-in is available after 3:00 p.m.; check-out is before 11:00 a.m.
If you require an earlier check-in or later check-out, please contact us in advance and we'll do our best to accommodate your request.
What's for breakfast?
We typically serve a homemade hot breakfast featuring local eggs, hash browns, bacon or sausage.
Depending on the day, we may also serve pancakes, sourdough French toast, fresh fruit salad, or yogurt parfaits. Breakfast is chef's choice and varies with the season.
Can you accommodate special dietary requests?
Yes. We can accommodate gluten-free, dairy-free, vegetarian, and vegan diets with at least 48 hours' notice.
Can I bring my pet?
Yes, well-behaved dogs are welcome for a $25 pet fee.
Dogs must be house-trained and well-socialized.
Dogs are not permitted on beds or furniture.
Dogs may not be left unattended at the property at any time.
Due to allergies, we cannot accommodate cats, birds, reptiles, or other pets.
What is your cancellation policy?
14 days or more before arrival: 5% of the booking total
4 to 13 days before arrival: 10% of the booking total
Less than 4 days before arrival: 25% of the booking total
No-shows and shortened stays after arrival are charged the full booking amount.
Do the rooms have private bathrooms?
The Big Leaf Maple Family Room includes a private bathroom.
The Douglas Fir and Cedar Rooms share a bathroom if both rooms are occupied by different parties. However, we often block one of the rooms, meaning many guests end up having sole use of the bathroom during their stay.
Can we come and go at any time?
Yes. Guests are welcome to come and go as they please. We simply ask that everyone respect our quiet hours from 10:00 p.m. to 7:00 a.m.
Can we book the entire property?
You may reserve all 3 guest rooms, accommodating up to 8 guests.
As a classic bed and breakfast, we live on-site, so The Grove is not available as an exclusive-use rental property.
Can we have friends over?
As a small owner-occupied bed and breakfast, we do not permit gatherings or entertaining non-registered guests on the property. We recommend meeting friends at one of Mayne Island's cafés, restaurants, parks, or beaches.
Is there a place for us to relax?
Yes. Guests are welcome to enjoy our large deck, outdoor seating areas, and shared living room.
You can also spend time at the Seaview Studio, located approximately 25 meters from the main house on our 1-acre property.
Do you offer last-minute discounts?
No. We offer competitive rates year-round, including a homemade breakfast with every stay.
Can we use the kitchen?
The kitchen is not available for guest cooking.
Upon request, guests may use the microwave, kettle, and Nespresso machine. A BBQ is also available for a small fee to cover propane costs.
Do we need a vehicle?
Not necessarily. With advanced notice, we offer a pick-up and drop-off service under Extras when booking.
The Grove is approximately a 55-minute walk from the ferry terminal.
The Fernhill commercial area, including Mayne Bean, Inis Trading, Books on Mayne, Invision Gallery, and Montrose Local, is about a 40-minute walk away.
Many guests bring a vehicle or bicycle to make exploring the island easier.
There are Car Stops along some roads where islander may offer you a ride of you stick out your thumb.
There are no taxis or Ubers available on the Island.
Is high-speed internet available?
Yes. Complimentary Wi-Fi is available throughout the property.
Internet service is provided by South Island Internet and typically delivers download speeds of 30-40 Mbps and upload speeds of 8-10 Mbps.
As with any island service, occasional outages can occur.
Are there coffee makers or mini-fridges in the rooms?
No. Guests may use the Nespresso machine and kettle in the kitchen upon request. Limited refrigerator space may also be available for essential items; please ask and we'll do our best to accommodate you.
Is smoking or vaping permitted on the property?
No. Smoking and vaping are not permitted anywhere on the property.
Can I hunt deer on your property?
No. Hunting is not permitted anywhere on the property.
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